Privacy Statement

Quinte Computer Services Ltd. is committed to ensuring the privacy and confidentiality of all site information stored in The Hive for its subscribing companies.

We have been providing confidential, secure services since 1974 to clients located worldwide.

Consent to Collection and Use of Personal Information

QCS uses your personal information only for the following specific purposes. Personal and "user" information is collected only for the purpose of allowing communication between the members of your Hive site and for QCS to be able to communicate matters pertaining to the usage of The Hive to your site administrators and users. Furthermore, the information will be used to support your customer relationship with QCS specifically for the following reasons:

  • To ensure that we are able to communicate with you and your organization regarding your usage of The Hive, to communicate system notices, payment issues, and etc.
  • To deliver services to your organization that you request or purchase.
  • To alert you to product upgrades, updated information and other new services from QCS related to The Hive.
You can opt-out of receiving further contact from QCS by terminating your usage of The Hive site.

Your use of The Hive constitutes your consent to the collection of personal information about you for the purposes of and in accordance with this Privacy Statement. QCS will from time to time update this privacy statement. When we do, we will notify you and revise the "last updated" date at the top of this Privacy Statement. The continued use by you of The Hive following such notification shall be deemed acceptance of and agreement to all such changes.

Access to Personal Information

We do not access or reveal any information about your organization, your site name or your members to any other person without your consent. Any and all personal information always remains confidential. We will access your Hive site only at the request of your Site Administrator, and only in order to correct a problem, or in special circumstances

You can ensure that your personal information is correct and current by reviewing and editing your information on the ADMIN menu, Hive Account. As well, general users of The Hive site can request their own organization's Site Administrator to modify user information as required.

QCS will not disclose your personal information to any outside organization for its use in marketing without your consent.

We occasionally hire other companies to provide limited services on our behalf, including technical support for hardware and software issues. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

New technologies are emerging on the Internet that help us to ensure the security of your data on The Hive and also to secure document upload and/or download on the Hive. At QCS, we use a single expiring (non-permanent) cookie to enhance our Document Library download security. This cookie ensures that you have authorization to download files from The Hive's document library. Our use of this technology does not mean that we automatically know any information about you.

QCS may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on QCS or the site; (b) protect and defend the rights or property of QCS and its Web sites, equipment and facilities, or (c) act in urgent circumstances to protect the personal safety of QCS employees, users of QCS products or services, or members of the public.

Your information may be stored and processed in Canada or any other country in which QCS or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Security of your Personal Information

QCS is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access. When we transmit sensitive information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Removal of Personal Information

Upon termination of your organization's Hive site all personal information contained in such site will be removed from our database. The Site address will be removed from our servers. If the Site Administrator terminates your participation in the Hive set up for your organization, all personal information about you will be deleted from that Hive site.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact Jamie F. Moore at QCS at the address indicated below.

Contact Information

QCS welcomes your comments regarding this privacy statement. Persons who have enquiries or complaints regarding their personal information may contact Jamie Moore at Quinte Computer Services Ltd. at "jfmoore@quinte.com "or by mail addressed to Quinte Computer Services Ltd., PO Box 578, 141 William Street, Belleville, Ontario, Canada, K8N 5B2.